Smarttnet - Support

Please use the navigation bar to your left for the appropriate support inquiry. The Frequently Asked Questions (FAQ) pages store a wealth of knowledge and will answer most common questions. If you do not find the answer to your question, or are experiencing technical difficulties, please feel free to contact our technical support staff.

Contact Us if you need further assistance to resolve the situation that you are facing.

General FAQ
ADSL FAQ
Broadband FAQ
General Setup
Dialup - ADSL Setting
Email Setting
Speed Test
Email Issues
Invoice and Payment

Quick Help: call Smarttnet at 604-473-9700  or Toll free 1-888-407-6937

 
General Network Setup
Mail Server (if your email address is @smart.com):
Incoming: mail.smartt.com
Outgoing: mail.smartt.com
Mail Server(if you have your own domain name and we host your email):
Incmoing: mail.yourdomain.com
Outgoing: Use any of the following SMPT or outgoing mail servers. If you are using another Internet Service Provider, please use their outgoing mail server.
mail.yourdomainname
mail.smartt.com
mail.datapark.com
News Server: news.smartt.com
DNS Servers
Primary DNS: 69.31.170.249
Secondary DNS: 69.67.177.249
Modem Dial In Number for different locations:
Greater Vancouver: 604-473-9747
Abbotsford: 604-850-7825
Chilliwack: 604-792-5937
Victoria: 250-380-0560